Refund policy and after-sales service
Trial content
You'll pay PHP9.99 for 1 day, then be charged PHP499.99 per month. Cancel at any time. Unless you cancel during the trial period, your subscription will be upgraded to a monthly subscription and charged PHP499.99.
Unsubscribe
If you wish to unsubscribe from our email notifications or service, we’re here to assist you:
To unsubscribe from our services, log in to your account and navigate to the “Account” page. There, you will find an option to cancel your subscription. If you encounter any issues, please contact our support team at support@aipassportphotos.com and we will guide you through the process.
Please note that unsubscribing from our service may result in the loss of access to certain features.
Refund Policy
Any refunds of payments above the price of the Product will be made only through PayPal or automatic return to account.
The refund applies only to photos with the indicated purpose "e.g. a photo required for a passport application" and is possible only upon presentation of a reliable document confirming the rejection of the photo by the competent authority.
Refunds will be returned to your original payment method. Refund processing time may vary depending on the payment provider's policy.
After-sales service content
AiPassportPhotos provides users with 24/7 technical support services. If you encounter any problems in using our services or software, you can contact us via email or online customer service system.
We promise to respond within 24 hours of receiving a user's request. Our technical team will do our best to solve your problems.
we will provide free fixing service for problems caused by the failure of our service or software.
For problems caused by the user's own reasons, we will provide paid technical support services. The specific cost depends on the complexity of the problem and the time needed to solve the problem.
Contact Information
Please contact us if you have any questions and we will reply to your message as soon as possible.
