Privacy policy

This Privacy Policy (hereinafter: "Privacy Policy") can be interpreted as the policy of AiPassportPhotos concerning the processing of your personal data garnered through the website: ( hereinafter: "Service") and through dedicated mobile applications ("Mobile Applications").

Personal Information refers to information pertaining directly or indirectly to you as a natural person. (“Personal Information”)

The legal basis for processing your personal data is a contract - Article 6(1)(b) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), ("GDPR"). The legal basis for processing your personal data also includes the legitimate interest of the data controller - Article 6(1)(f) GDPR, which involves collecting information that allows the data controller to continuously improve the quality of services provided within the Mobile Application and the Service and to tailor their functionalities to the needs of the User, as well as your consent - Article 6(1)(a) GDPR.

Data collection

As an online passport photo app to offer high-quality service to you, we have to collect and store the following data about users:

1. Picture;

2. Information necessary to issue an invoice if the User requests it;

3. Information received during the complaint process, if the User lodges a complaint;

4. Information received while assisting the User in the operation of the Service.

Information from other sources:

Take a specific example

Payment service providers who provide us with the latest information about the payment method based on their relationship with the User and data such as name, surname, address data, type and expiry date of the card, part of the data of the card number, tokens for payment processing.

Purpose, legal ground and duration of data processing

We utilize and process the above information in order to perform the contract/service and to comply with legal obligations incumbent on AiPassportPhotos, e.g. issuing or storing invoices, responding to complaints, ensuring warranty or on the basis of our legitimate interest, in order to store evidence for the purpose of proving the fulfillment of legal obligations, investigation of claims or defense against claims.

We store this information for no longer than is necessary for the purposes for which the data are processed, in particular for the period during which we are obliged to store the data or fulfil other legal obligations or the period for which claims are barred.

How do we use uploaded data (images, videos)?

All uploaded images and videos are secure and will be dealt confidentially, data will be transferred with SSL/TLS- encrypted and only use them to perform requested image or video processing. A share or publish of information to any third parties are prohibited. Any uploaded images and videos, processed or non-processed will be deleted automatically. However, usage statistics (without images) will be stored for customer relationship purpose only in case you need to speak to us.

How do we handle face data?

· We use artificial intelligence technology to adjust the size and position of the uploaded image based on the position information of the eyes, chin, top of the head, etc. of the portrait, and crop it to make it conform to the corresponding ID photo specifications.

· We use third-party cloud provider to process and edit photographs.

· Only the selected photos are uploaded to the cloud for editing.

· Photos are temporarily cached on the cloud servers during the editing process.

· Photos remain in the cloud for a very short period of 1 hours after you have last edited the photograph, so that you can access the image and make additional modifications if you choose to do so.

· We do not use the photos you provide for any reason other than to provide you with the portrait editing functionality.

In addition, we have increased the recognition and control of sensitive images to prevent users from uploading pornographic, violent, terrorist, politically sensitive and other content information. After the user uploads the original image, sensitive content will be identified immediately, and our function will be used only if the image content is compliant.

Disclosure of data

In a general sense, we do not sell, share or transfer information we collect to others unless we are required to do so under generally applicable law or when your information is needed to provide services to you, for the purposes and as described below:

Service providers: Entities entrusted with the processing of your personal data belong to the category of providers of infrastructure and IT solutions, e.g. in order to personalize and optimize our service.

Payment service providers: AiPassportPhotos will provide your personal data to the extent necessary in order to process your payment via the electronic payment provider of your choice.

Countries other than your country of residence: We may also share your data with entities located in countries other than your country of residence. Therefore, your personal data may be subject to different privacy laws than those applicable in your country of residence.

Processing of personal data of EEA residents: As described below, if you reside in the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we ask for your consent to the processing of your personal data, such processing will be justified under Article 6(1) of the General Data Protection Regulation (UK) (GDPR).


The protection of the privacy of minors is particularly crucial. For this reason, no part of the Service is intended for persons under 16 years of age.

Acceptance of these conditions

By using our services, you accept this Privacy Policy. Otherwise, please do not use AiPassportPhotos service. Your continued use of our services following any changes to this Policy will be deemed to constitute acceptance of such changes.


If you have any questions about your account, how the service works or for help, please use the e-mail: If you have any questions about this Privacy Policy or our use of your personal data, etc., please contact us by e-mail: